Version: 2.1 · Last updated: 13 October 2026
Cookie Statement.
1. What are cookies?
Cookies are small text files stored on your device when you visit a website. Some things we remember are not kept in a cookie but in your browser’s local storage, such as your language choice and your cookie choice. This statement covers both.
2. What categories do we use?
Necessary: Always active. Needed to sign in, complete payments safely, remember your language and theme, and store your cookie choice. No consent is needed for these.
Analytics: Only with your consent. We use PostHog to understand how Merakio is used so we can improve it. We turn off IP collection and strip personal fields, and these cookies are only set after you agree.
Marketing: Not currently in use. This category is reserved for the future.
Error monitoring (Sentry) sets no cookies and is necessary. Vercel’s visit and speed measurement sets no cookies either, but it does send page paths to Vercel; it therefore loads only when you accept analytics.
3. Cookie overview
| Name | Category | Purpose | Duration | Party |
|---|---|---|---|---|
| sb-...-auth-token | Necessary | Sign-in session (may be split into parts) | Session / 7 days | Supabase |
| merakio-session | Necessary | Counting visits without double-counting | 1 year | Merakio |
| merakio-locale | Necessary | Language preference | 1 year | Merakio |
| merakio-theme | Necessary | Theme (light/dark) | 1 year | Merakio |
| otp_session_... | Necessary | Order portal after email code | 24 hours | Merakio |
| signup_intent | Necessary | Confirm signup on the same device | Short-lived | Merakio |
| draft-session_... | Necessary | Proves this device started the draft order (intake and checkout) | 24 hours | Merakio |
| cf_* | Necessary | Bot protection on sign-up, reservations and uploads | Session | Cloudflare Turnstile |
| __stripe_mid / __stripe_sid | Necessary | Payment and fraud prevention at checkout | Session / 1 year | Stripe |
| ph_* | Analytics | Product usage analytics | 1 year | PostHog |
| (no cookie) | Analytics | Vercel visit and speed measurement (page path, hashed visitor id); loads only after consent | – | Vercel |
4. Local storage
| Key | Purpose |
|---|---|
| merakio_cookie_consent | Your cookie choice |
| merakio-locale, merakio-theme | Language and theme |
| merakio-explore-return, merakio_chat_status, inbox_skip_perm_delete, agenda.* | Screen preferences (last filter, tab, dismissed tips) |
| merakio_cache_*, merakio_auth_*, merakio_legacy_migrated_*, merakio_user_withdraw | Session cache so screens load faster |
| ph_* (localStorage) | PostHog analytics, only after consent |
5. Changing your choice
On your first visit, the cookie banner asks whether you accept or reject analytics cookies. Your choice is stored in your browser. Professionals change it under Settings, Data and privacy, Cookie preferences. Clients without an account use the Cookie preferences link at the bottom of the website, or email us at help@merakio.app. You cannot turn off necessary cookies, because the service does not work without them.
6. Contact
Questions about cookies? Email help@merakio.app.